12 by 12 - A Series in Operations
12 by 12 is the new Operations Series.
There are approximately 12 offices in typical corportate structures. You will get an operational task associated with each of those 12 offices per month, for 12 months.
No, each of these offices will not apply to you and your business. Only take what is relevant for you.
The 12 offices are:
Human Resources
Accounting/Finance
Marketing
Information technology (IT)
Operations/Logistics
Sales/Business Development
Legal/Compliance
Customer Service/Support
Research & Development (R&D)
Quality Assurance (QA)
Public Relations
Executive Management/Leadership
Let’s do it!